Employee efforts that go above and beyond the call of duty represent:
A) organizational behavior.
B) citizenship behavior.
C) the Pygmalion effect.
D) none of these

Name: Employee efforts that go above and beyond the call of duty represent: A) organizational behavior. B) citizenship behavior. C) the Pygmalion effect. D) none of these
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Quizplus · Accepted Answer

Citizenship behavior refers to voluntary actions that employees take that go beyond their job requirements and contribute to the overall success of the organization.

Employee Efforts That Go Above and Beyond the Call of Duty