A large company has been experiencing a steady decline in business over the past year and its employees have been informed that there is a freeze on salary increases for at least the next six months. The talks of layoffs have been going on among employees, although the company has vowed to do whatever it can to avoid this. As the year draws to a close Kat, an executive in the corporate headquarters, needs to inform the regional managers that there is no budget for year-end bonuses. She schedules a conference call with them to discuss year-end issues. When Kat considers how to deliver this news, she is most likely to come to the conclusion that ________.

Question

Quizplus · Accepted Answer

B) Even in bad-news situations, the direct approach may be a good idea, especially if your audience is expecting to hear from you and the news will not come as a big surprise. Since there is already a freeze on salary increases, employees are clearly aware of the financial difficulties the company is facing, so this news should not come as a big surprise. Therefore the direct approach may be a good idea.

A Large Company Has Been Experiencing a Steady Decline in Business