To remain competitive, businesses need to ________.
A) change their procedures and policies in response to customer needs and the state of the economy
B) give the appearance of change while maintaining the status quo
C) remain faithful to their tried and true methodologies even in the face of changing demands from their clients and the economy
D) change their procedures and policies every few years, even if customer needs and the economy don't warrant it
E) avoid change until it is absolutely necessary, as it can be very disruptive to the way an organization is run
Correct Answer:
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