Jamal, fresh out of college, landed his first job as a salesperson at Downtown Cycle, a bicycle shop. Two of Jamal's closest friends, Becca and Lee, also work there. Because the salespeople work mainly on commission, Becca and Lee will be both Jamal's colleagues as well as his competitors. Jamal is concerned about the various issues he could face at work. Using this scenario, illustrate and briefly explain the factors that influence trust levels.
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