According to the consumer behaviour model presented in the text,the ________ includes the shopping experience,point-of-purchase stimuli and sales interactions.

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The purchase environment includes the shopping experience, point-of-purchase stimuli, and sales interactions. The antecedent state refers to the individual's mood, situational factors, and personal factors that affect their shopping behaviour. The cognitive process includes the individual's perceptions, attitudes, and beliefs about the product or service. The post-purchase process refers to the individual's actions and feelings after purchasing the product or service.

According to the Consumer Behaviour Model Presented in the Text,the