Tara was shopping for a new pair of shoes for work.The salesperson was very helpful and friendly,bringing Tara some styles she hadn't thought to try on but that she ended up really liking.Noticing Tara's University of Western Sydney t-shirt,the salesperson said that she was a student there.After talking,they discovered that they had both lived on campus,just a few years apart.Tara ended up buying three pairs of shoes rather than the one pair she had planned on.Tara's experience shows the effect of ________.
A) queuing theory
B) incidental similarity
C) the expectancy disconfirmation model
D) retail theming
Correct Answer:
Verified
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