A team of highly skilled and qualified members of an organization failed to perform the team objective assigned to them. When the reason for this lack of performance was investigated, it was clear that, although the team members worked hard, they had to wait for their teammates to complete a particular task before they could start their own. Which of the following explains the reason for process loss in this case?
A) motivational loss
B) social facilitation
C) production blocking
D) groupthink
E) cognitive dissonance

Question

Quizplus · Accepted Answer

Process loss is the phenomenon of getting less from the team than you would expect based on the capabilities of its individual members. One factor that causes process loss is production blocking, which occurs when members have to wait on one another before they can do their part of the team task.

A Team of Highly Skilled and Qualified Members of an Organization