While performing the boundary-spanning process, members who engage in ambassador activities typically communicate with
A) people who are in high positions in the organization.
B) vendors and distributors of competitors.
C) front-line production supervisors in the industry.
D) their subordinates in the organization.
E) the customers of the organization.

Question

Quizplus · Accepted Answer

Ambassador activities refer to communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team. Members who engage in ambassador activities typically communicate with people who are higher up in the organization.

While Performing the Boundary-Spanning Process, Members Who Engage in Ambassador