Shawn, Thu, Rei, and Heather are managers working at PureDrop, a bottled water manufacturing company. They each supervise groups of employees who are very different from each other. From a readiness point of view, it can be said that Shawn's group is able but unwilling, Thu's unit is both able and willing, Rei's is neither able nor willing, and Heather's is not able but highly willing to take on the responsibilities. Rei's optimal behavior to deal with her group's readiness should be characterized by ________ initiating structure and ________ consideration.

Question

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Rei's group is in the R2 stage of readiness. At this stage, the members have begun working together and are finding that their work is more difficult than they had anticipated. As eagerness turns to dissatisfaction, the optimal combination of leader behaviors is selling (high consideration and high initiating structure), in which the leader supplements his or her directing with support and encouragement to protect the confidence levels of the employees.

Shawn, Thu, Rei, and Heather Are Managers Working at PureDrop