Raul, an engineer with a leading manufacturer, could not figure out why he was so motivated in his job. However, in conversation he pointed out a few things that may have contributed to such motivation. First, top managers were sharing company goals with employees. Second, his manager recently met with Raul's engineering group to discuss the goals relevant to their jobs. Third, his manager requested that each person think about how he or she could personally help achieve these goals. As he followed through on his manager's request, Raul found himself becoming clearer about the role he is expected to play in reaching the organization's goals. This manufacturer is using ____ to help its managers boost employee motivation.
A) behavior modification
B) reinforcement theory
C) expectancy theory
D) management by objectives
E) scientific management

Question

Quizplus · Accepted Answer

The manufacturer is using Management by Objectives (MBO) to help its managers boost employee motivation. MBO involves setting specific, measurable, achievable, relevant, and time-bound (SMART) goals and objectives for employees and then monitoring their progress towards these goals. In this case, the top managers are sharing company goals with employees, Raul's manager discussed the goals relevant to their jobs, and requested that each person think about how they could personally help achieve these goals, which are all aspects of MBO. MBO is a popular approach to management as it focuses on the measurable outcomes that employees and managers can work towards together.

Raul, an Engineer with a Leading Manufacturer, Could Not Figure