If Esmerelda believes she has been treated unfairly at her place of work, the first thing she needs to do in a grievance procedure is
A) discuss the complaint in detail with her supervisor.
B) discuss the complaint in full detail with everyone involved in the situation.
C) select a shop steward who will represent her in the arbitration.
D) file a formal grievance with the help of her shop steward.
E) conduct an arbitration.
Correct Answer:
Verified
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