Amy spent hours looking at ratings, reviews, and recommendations before she bought her new mattress. After the first night, she realized it was definitely not the right mattress for her and she called the store to return it. Why didn't the ratings, reviews, and recommendations help Amy in this purchase?
A)People really didn't post their honest opinions
B)Most of the reviews were paid-for reviews.
C)Not everyone has the same expectations from a mattress.
D)The data was out of date.

Question

Quizplus · Accepted Answer

Ratings, reviews, and recommendations can be helpful, but everyone has different preferences and expectations when it comes to mattresses. What works for one person may not work for another, so Amy may have just had different expectations for her mattress than the people leaving reviews.

Amy Spent Hours Looking at Ratings, Reviews, and Recommendations Before