Which of the following is true about the impact of social computing on customer service?
A)It's harder for customers to be heard by a company.
B)Businesses can take their time responding to social media posts.
C)Customers themselves can be used to reduce problems.
D)Businesses will only get negative comments on social media posts.

Question

Which of the following is true about the impact of social computing on customer service?
A)It's harder for customers to be heard by a company. 
B)Businesses can take their time responding to social media posts.
C)Customers themselves can be used to reduce problems.
D)Businesses will only get negative comments on social media posts.

Quizplus · Accepted Answer

The Answer of Which of the following is true about the impact of social computing on customer service?
A)It's harder for customers to be heard by a company. 
B)Businesses can take their time responding to social media posts.
C)Customers themselves can be used to reduce problems.
D)Businesses will only get negative comments on social media posts.

Which of the Following Is True About the Impact of Social