Question 1

Which of the following systems acquisition methods requires staff to systematically go through every step in the development process and has a lower probability of missing important user requirements?
A)Systems development life cycle
B)Prototyping
C)End-user development
D)External acquisition
E)Object-oriented development

Accepted Answer

The systems development life cycle (SDLC) requires staff to systematically go through every step in the development process, which includes analysis, design, implementation, and maintenance. This method has a lower probability of missing important user requirements because it involves careful planning and continuous involvement from both the development team and users. Prototyping involves creating a preliminary design or model and gathering feedback from users, which can be useful in certain situations but may not cover all aspects of the development process. End-user development refers to users creating their own applications or scripts, which may not be feasible for all organizations. External acquisition involves purchasing software or hardware from outside vendors, which may have limitations or may not meet all requirements. Object-oriented development is a method that focuses on creating reusable software components and may not necessarily require a systematic approach to every step in the development process.

Question 2

Anna works in the sales organization of a mid-size company. The company decided to purchase Sales SME that is offered as a SaaS. What would you expect to see in a SLA with the vendors?
A)Price of the software
B)Upgrade prices for the software
C)Whether the software can be changed by Anna's company
D)Availability guarantees
E)Bug reporting process

Accepted Answer

The answer of Anna works in the sales organization of...

Question 3

Which of the following is not a part of systems analysis?
A)Defining the business problem
B)Identifying the causes of, and solutions to, the business problem
C)Identifying the information requirements that the solution must satisfy
D)Identifying the technical specifications of the solution
E)Gathering information about the existing system

Accepted Answer

Identifying the technical specifications of the solution is a part of systems design, not systems analysis. Systems analysis includes defining the business problem, identifying the causes and solutions, identifying information requirements, and gathering information about the existing system.

Question 4

Which of the following systems acquisition methods can result in a company's acquiring software that is controlled by another company, may be difficult to enhance or modify, and may not support the desired business processes?
A)Systems development life cycle
B)Prototyping
C)End-user development
D)Buy option
E)Component-based development

Accepted Answer

The buy option involves purchasing third-party software, which may have limitations such as being controlled by another company, being difficult to modify or enhance, and not fully supporting the desired business processes.

Question 5

_____ is a method of delivering software in which a vendor hosts the applications and customers access these applications over the Internet.
A)Software-as-a-Service
B)Prototyping
C)Leasing the application
D)Service-oriented architecture
E)The buy option

Accepted Answer

Software-as-a-Service (SaaS) is a method of delivering software through the internet where a vendor hosts the applications and customers access these applications via their web browser. This eliminates the need for customers to install and maintain the software themselves.

Question 6

Refer to IT's About Business 14.1 - A Disastrous Development Project: Marin County filed a complaint that Deloitte, the consulting firm they selected to lead their project, charging a number of things. Which among the following was not one of them?
A)Deloitte was using project to train new consultants.
B)Deloitte intentionally failed to disclose its lack of needed technical expertise for the project.
C)Deloitte conducted inadequate testing during project.
D)Deloitte was charged with all of the above.

Accepted Answer

Explanation: Marin County charged Deloitte with all the issues listed: using the project to train new consultants, failing to disclose lack of technical expertise, and conducting inadequate testing. Therefore, option D is incorrect as it states that Deloitte was charged with all of the above, which is true.

Question 7

_____ feasibility concerns a firm's policies and politics, power structures, and business relationships.
A)Technical
B)Economic
C)Organizational
D)Behavioral
E)Time

Accepted Answer

Organizational feasibility concerns the firm's internal policies, power structures, and business relationships. It focuses on the organization's culture, management style, and the ability to adapt to new technologies or changes in market conditions. This type of feasibility analysis is important as it assesses the organization's readiness to implement a new project or technology. Technical feasibility focuses on the technical aspects of a project, economic feasibility on financial aspects, behavioral feasibility on people's behavior, and time feasibility on project deadlines.

Question 8

Which of the following systems acquisition methods saves the company's time, enables the company to select software that has been used for similar problems in other organizations, and allows the company to try out the software?
A)Systems development life cycle
B)Prototyping
C)End-user development
D)Buy option
E)Object-oriented development

Accepted Answer

The buy option allows a company to save time by purchasing off-the-shelf software that has already been developed and tested for similar problems in other organizations. This method also often includes the possibility of a trial period to test the software before making a final decision.

Question 9

Jennifer is the owner of a start-up boutique that specializes in hard-to-find dress sizes for women. She has been keeping her financial books by using Excel and by hand. She researched available accounting packages for a business like hers and has decided on Boutique Accounting. Boutique Accounting is offered from a SaaS vendor. Which of the following is true?
A)Jennifer needs to buy hardware that the software can run on
B)Jennifer will purchase the software.
C)Jennifer will need to hire someone to maintain the software for her.
D)Jennifer needs network access to the vendor's location.

Accepted Answer

Jennifer needs network access to the vendor's location because SaaS (Software as a Service) is accessed over the internet.

Question 10

_____ feasibility addresses the human issues of an information systems project.
A)Technical
B)Economic
C)Organizational
D)Behavioral
E)Time

Accepted Answer

Behavioral feasibility addresses the human issues of an information systems project, including how the project will be accepted by the users and how well it will integrate into the existing organizational culture. Technical feasibility deals with whether the necessary technology exists or can be developed to support the project, economic feasibility examines the costs and benefits of the project, organizational feasibility looks at how the project fits with the organization's goals and structure, and time feasibility considers whether the project can be completed within a reasonable timeframe.

Question 11

When users ask for added functionality during a systems development project, this is called ______________.
A)User-defined software.
B)Scope creep.
C)Bloatware.
D)An out-of-control project.
E)A runaway project.

Accepted Answer

When users ask for added functionality during a systems development project, it is called "scope creep". This is a common issue in software development where the project scope and requirements keep expanding beyond what was originally agreed upon, which can lead to delays, budget overruns, and decreased quality. Therefore, the best choice is B - scope creep. The other options do not accurately describe this scenario.

Question 12

_____ feasibility determines if the project is an acceptable financial risk and if the organization can afford the expense and time needed to complete the project.
A)Technical
B)Economic
C)Organizational
D)Behavioral
E)Time

Accepted Answer

Economic feasibility determines if a project is financially viable and if the organization has the resources to finance it. The other options listed may be important feasibility factors, but do not specifically address the financial aspect of the project.

Question 13

Place the stages of the systems development life cycle in order:
A)Investigation - analysis - design - programming/testing - implementation - operation/maintenance
B)Investigation - design - analysis - programming/testing - implementation - operation/maintenance
C)Analysis - design - investigation - operation/maintenance - programming/testing - implementation
D)Investigation - analysis - design - programming/testing - operation/maintenance - implementation
E)Investigation - implementation - analysis - programming/testing - design - operation/maintenance

Accepted Answer

The correct sequence for the stages of the systems development life cycle is: Investigation, Analysis, Design, Programming/Testing, Implementation, and Operation/Maintenance. This order reflects the logical progression from understanding the problem (Investigation), analyzing requirements (Analysis), designing the solution (Design), building the solution (Programming/Testing), putting the solution into use (Implementation), and maintaining the system (Operation/Maintenance).

Question 14

The _____ that changes are made in the systems development life cycle, the _____ expensive these changes become.
A)sooner, less
B)later, less
C)more frequently, more
D)more extensively, more
E)sooner, more

Accepted Answer

In the systems development life cycle, making changes sooner is less expensive because it is easier to modify plans and designs before they are fully implemented.

Question 15

Systems design answers the question, _____.
A)How will the information system resolve the business problem?
B)How much will the information system cost?
C)What is the problem the information system must address?
D)Who will benefit from use of the information system being developed?
E)What is the effective operational life of the system?

Accepted Answer

Systems design focuses on how the information system will be designed, developed, and implemented to solve the identified business problem. It addresses the technical and operational aspects of the system, such as hardware, software, data, processes, interfaces, and user experience. Therefore, option A is the best choice because it directly relates to the main purpose of systems design. Options B, C, D, and E are relevant but mainly pertain to other phases of the system development life cycle, such as feasibility analysis, requirements elicitation, and maintenance, respectively.

Question 16

Which of the following systems acquisition methods is time consuming, costly, and may produce excessive documentation?
A)Systems development life cycle
B)Prototyping
C)End-user development
D)External acquisition
E)Object-oriented development

Accepted Answer

The Systems Development Life Cycle (SDLC) method is a very traditional approach in which every phase of the process is carefully planned out and documented. This can be time-consuming and costly, and may result in excessive documentation.

Question 17

The deliverable of the systems design stage is:
A)User requirements.
B)Technical system specifications.
C)The prototype.
D)The source code.
E)A working application.

Accepted Answer

The systems design stage is where the technical specifications for the system are created based on the user requirements gathered in the previous stage. The deliverable of this stage is therefore the technical system specifications. The prototype, source code, and working application are all created in later stages of the software development life cycle.

Question 18

Refer to IT's About Business 14.2 - General Motors Insources its Information Technology Function: When General Motor's new CIO started in February 2012, what percent of the company's Information Technology work was outsourced?
A)100 percent
B) 90 percent
C) 75 percent
D) 25 percent

Accepted Answer

When General Motors' new CIO started in February 2012, around 90 percent of the company's Information Technology work was outsourced.

Question 19

In the traditional systems development life cycle, users:
A)Are important and ongoing members of the development team throughout the life of the project.
B)Are important only in the testing phases of the project.
C)Have no input.
D)Are important only in the maintenance phase of the project.
E)Provide information requirements.

Accepted Answer

The answer of In the traditional systems development life cycle,...

Question 20

Which of the following statements is false?
A)Companies that use Software-as-a-Service are running applications on the vendor's hardware.
B)Application service providers are similar to Software-as-a-Service providers.
C)Companies that purchase open-source software cannot modify it.
D)Outsourcing refers to acquiring IT applications from outside contractors.
E)Insourcing refers to building IT applications in-house.

Accepted Answer

Companies that purchase open-source software have access to the software's source code and can modify it, which is one of the benefits of open-source software.

Quiz 14: Acquiring Information Systems and Applications

Which of the following systems acquisition methods requires staff to systematically go through every step in the development process and has a lower probability of missing important user requirements?

Anna works in the sales organization of a mid-size company. The company decided to purchase Sales SME that is offered as a SaaS. What would you expect to see in a SLA with the vendors?

Which of the following is not a part of systems analysis?

Which of the following systems acquisition methods can result in a company's acquiring software that is controlled by another company, may be difficult to enhance or modify, and may not support the desired business processes?

_____ is a method of delivering software in which a vendor hosts the applications and customers access these applications over the Internet.

Refer to IT's About Business 14.1 - A Disastrous Development Project: Marin County filed a complaint that Deloitte, the consulting firm they selected to lead their project, charging a number of things. Which among the following was not one of them?

_____ feasibility concerns a firm's policies and politics, power structures, and business relationships.

Which of the following systems acquisition methods saves the company's time, enables the company to select software that has been used for similar problems in other organizations, and allows the company to try out the software?

_____ feasibility addresses the human issues of an information systems project.

When users ask for added functionality during a systems development project, this is called ______________.

_____ feasibility determines if the project is an acceptable financial risk and if the organization can afford the expense and time needed to complete the project.

Place the stages of the systems development life cycle in order:

The _ that changes are made in the systems development life cycle, the _ expensive these changes become.

Systems design answers the question, _____.

Which of the following systems acquisition methods is time consuming, costly, and may produce excessive documentation?

The deliverable of the systems design stage is:

Refer to IT's About Business 14.2 - General Motors Insources its Information Technology Function: When General Motor's new CIO started in February 2012, what percent of the company's Information Technology work was outsourced?

In the traditional systems development life cycle, users:

Which of the following statements is false?