When organizations use a customer relationship management (CRM) system,the ____________of such systems provide data for the DSS.
A)inference engines
B)databases
C)knowledge bases
D)neural networks

Question

Quizplus · Accepted Answer

When organizations use a CRM system, they collect and store data in databases. This data can be used as input for a decision support system (DSS) to generate insights and support decision-making. The other options (inference engines, knowledge bases, and neural networks) are components that can be used within a DSS, but they do not provide the data input.

When Organizations Use a Customer Relationship Management (CRM) System,the ____________Of