Question 1

A supply chain information system that links a company with an entity upstream is called a(n):

Accepted Answer

A supplier relationship management system serves as a communication link between a company and its suppliers upstream in the supply chain, enabling smoother transactions and better coordination. The other options do not specifically refer to a connection with upstream entities.

Question 2

Flexibility is a key performance dimension for information flows in a(n):

Accepted Answer

Flexibility is crucial for information flows in strategic decision-making activities as these activities involve making decisions in a constantly changing and uncertain environment. Therefore, the information flows need to be flexible enough to adapt to changing circumstances and provide relevant and timely information to decision-makers. In contrast, global planning, routine decision-making, and execution and transaction processing activities require more structured and predictable information flows, where flexibility may not be as crucial.

Question 3

Which of these supply chain activities is the most day-to-day,routine activity?

Accepted Answer

A

Question 4

Business process modeling tools differ from business process management systems (BPMS)in that business process modeling tools are aimed at business process analysis and design and BPMS are used only to manage processes.

Accepted Answer

Business process modeling tools are used for analysis, design, documentation, and visualization of business processes, whereas BPMS are used for modeling, execution, and monitoring of business processes. BPMS may include modeling tools, but their primary function is to manage processes through automation and optimization.

Question 5

Which of the following statements regarding enterprise resource planning systems is NOT correct?

Accepted Answer

ERP systems are designed to integrate various business functions and often use a common database, making integration with other applications a challenge. However, not all companies use ERP to serve all information requirements; some may use additional or specialized systems alongside ERP for specific needs.

Question 6

Which of these supply chain activities is the most strategic?

Accepted Answer

New markets entry is the most strategic supply chain activity as it involves identifying and entering new markets, which can have a significant impact on the overall business strategy and growth of the company. It requires a deep understanding of the market, consumer behavior, and competition, and involves making long-term strategic decisions. Inventory level, supplier evaluation systems, and job scheduling are important operational activities but do not have the same strategic impact as new market entry.

Question 7

Internal supply chain management is used to link higher level planning and location decision making with lower level activities within the same supply chain.

Accepted Answer

The answer of Internal supply chain management is used to...

Question 8

The purpose of the execution and transaction processing supply chain activities is to record and retrieve data and execute and control physical and monetary flows.

Accepted Answer

The purpose of the execution and transaction processing supply chain activities is to record and retrieve data and execute and control physical and monetary flows.

Question 9

Enterprise resource planning applications span the supplier,customer,and internal supply chain areas.

Accepted Answer

Enterprise resource planning applications are designed to integrate and manage business processes and data across multiple functional areas such as supply chain management, customer relationship management, and internal operations. Therefore, they span the supplier, customer, and internal supply chain areas.

Question 10

ERP's traditional strengths lie in routine decision making and in execution and transaction processing.

Accepted Answer

ERP systems are designed to help with routine decision making and executing transactions by automating and streamlining business processes.

Question 11

A supply chain information system that is used in the internal supply chain at the strategic level is a(n):

Accepted Answer

The answer of A supply chain information system that is...

Question 12

One characteristic of cloud computing is that the provider's computing resources may serve multiple consumers with the resources dynamically allocated according to customer demand.

Accepted Answer

This is one of the key features of cloud computing, as it allows for efficient use and allocation of computing resources based on the varying demands of multiple users.

Question 13

Warehouse and transportation planning systems support strategic planning efforts by allocating fixed logistics capacity in the best possible way,given business requirements.

Accepted Answer

The answer of Warehouse and transportation planning systems support strategic...

Question 14

An execution and transaction processing level system that is used throughout the supply chain is a(n):

Accepted Answer

An ERP system (Enterprise Resource Planning) is an execution and transaction processing level system that integrates and manages all the key functions of a business along the supply chain, including finance, inventory management, procurement, production, sales and distribution. It provides a centralized database and facilitates communication and collaboration among different departments, suppliers, and customers. Examples of popular ERP systems include SAP, Oracle, and Microsoft Dynamics. The other options - CRM (Customer Relationship Management), DS (Decision Support) and SRM (Supplier Relationship Management) - are more focused on specific areas of the business and do not cover the entire supply chain.

Question 15

One ERP vendor is known simply as SAP.

Accepted Answer

SAP is one of the major ERP vendors and is a well-known global software company.

Question 16

Customer relationship management refers to planning and control activities and information systems that link a firm with its downstream customers.

Accepted Answer

This statement accurately describes customer relationship management.

Question 17

A key performance measure for an execution and transaction processing system would be:

Accepted Answer

The key performance measure for an execution and transaction processing system would be accuracy, as it is critical for the system to perform transactions and execute processes with high levels of accuracy to prevent errors, discrepancies, and losses. While flexibility, form, and function are important factors, they are not as critical as accuracy in this context.

Question 18

All information systems are computer-based.

Accepted Answer

This statement is false. Information systems can also be manually based or a combination of manual and computer-based components.

Question 19

Accuracy is a key performance dimension for strategic decision-making information flows.

Accepted Answer

The answer of Accuracy is a key performance dimension for...

Question 20

Design collaboration is a typical customer relationship management application.

Accepted Answer

Design collaboration is typically associated with project management and product development processes, rather than customer relationship management (CRM), which focuses on managing a company's interactions with current and potential customers.

Quiz 14: S Supply Chain Information Systems

A supply chain information system that links a company with an entity upstream is called a(n) :

Flexibility is a key performance dimension for information flows in a(n) :

Which of these supply chain activities is the most day-to-day,routine activity?

Business process modeling tools differ from business process management systems (BPMS)in that business process modeling tools are aimed at business process analysis and design and BPMS are used only to manage processes.

Which of the following statements regarding enterprise resource planning systems is NOT correct?

Which of these supply chain activities is the most strategic?

Internal supply chain management is used to link higher level planning and location decision making with lower level activities within the same supply chain.

The purpose of the execution and transaction processing supply chain activities is to record and retrieve data and execute and control physical and monetary flows.

Enterprise resource planning applications span the supplier,customer,and internal supply chain areas.

ERP's traditional strengths lie in routine decision making and in execution and transaction processing.

A supply chain information system that is used in the internal supply chain at the strategic level is a(n) :

One characteristic of cloud computing is that the provider's computing resources may serve multiple consumers with the resources dynamically allocated according to customer demand.

Warehouse and transportation planning systems support strategic planning efforts by allocating fixed logistics capacity in the best possible way,given business requirements.

An execution and transaction processing level system that is used throughout the supply chain is a(n) :

One ERP vendor is known simply as SAP.

Customer relationship management refers to planning and control activities and information systems that link a firm with its downstream customers.

A key performance measure for an execution and transaction processing system would be:

All information systems are computer-based.

Accuracy is a key performance dimension for strategic decision-making information flows.

Design collaboration is a typical customer relationship management application.