
A new product's relative advantage refers to the degree to which a new product is perceived as better at satisfying customer needs than the product that it supersedes.
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Q2: Innovators and early adopters have very different
Q3: By their choices of competitive actions and
Q4: A fragmented industry is composed of a
Q6: Both innovators and early adopters are customers
Q6: Laggards are technologically sophisticated customers willing to
Q9: Early adopters are customers who purchase a
Q11: The challenge in a fragmented industry is
Q12: Franchisees essentially pursue independent strategies and do
Q13: Development of a mass market is the
Q16: Laggards are the customers who are the
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