The functional field approach is essential for P/OM planning and decision making in a global environment.
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Q12: The functional field approach entails having all
Q13: Manufacturers do not view customer service as
Q14: The functional field approach requires identification of
Q15: Elements that qualify to be part of
Q16: Goals and strategies must be congruent and
Q18: Service industries employ an increasing percent of
Q19: Care should be taken to avoid stereotyping
Q20: Jobs in the service industries pay better
Q21: The systems point of view requires consideration
Q22: In the airline industry,total fixed costs decrease
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