If quality management is to achieve the best results,then ISO rather than TQM is the critical precursor of excellence in quality.
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Q1: Individuality does not account for different perceptions
Q2: Marketing managers should be fully aware of
Q4: Many products have failure probabilities that follow
Q5: The word quality is used in two
Q6: It is the producer's problem to choose
Q7: The durability dimension deals with how often,how
Q8: Higher quality is equivalent to lower elasticity.
Q9: Quality standards should be set by consumer
Q10: Quality definition is simple.
Q11: People do not have to communicate with
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