The durability dimension deals with how often,how difficult and how costly it is to service and repair the product.
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Q2: Marketing managers should be fully aware of
Q3: If quality management is to achieve the
Q4: Many products have failure probabilities that follow
Q5: The word quality is used in two
Q6: It is the producer's problem to choose
Q8: Higher quality is equivalent to lower elasticity.
Q9: Quality standards should be set by consumer
Q10: Quality definition is simple.
Q11: People do not have to communicate with
Q12: The measure MTBF is often used to
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