Leadership in Long-Term Care Settings Requires Balancing the Needs of the Residents

Leadership in long-term care settings requires balancing the needs of the residents with the well-being of the staff.The turnover rate of Health Care Aides (HCAs) in long-term care facilities is almost 100%.You are working in a long-term care facility and have identified that whenever a particular HCA is unhappy with an assignment, the entire unit has a bad day.Which action should the unit nurse take first to correct this situation?

A) Meet with the HCA to find out why the HCA is so unhappy.
B) Place the HCA on probation for the negative behaviour.
C) Discuss with the HCA the perceived attitude and the way it affects the unit.
D) Suspend the HCA until the behaviour improves.