After presenting the problem, the initiator should (1) not make accusations, (2) draw inferences about the responder's motivations, and (3) not attribute the undesirable behaviors to the respondent's personal inadequacies. Which statements are correct?
A) All three statements are correct.
B) Only statements 1 and 2 are correct.
C) Only statements 1 and 3 are correct.
D) Only statements 2 and 3 are correct.
E) Only statement 2 is correct.

Question

Quizplus · Accepted Answer

Statements 1 and 3 are correct because effective communication, especially in conflict resolution, involves addressing the problem without making personal accusations or attributing the issue to the other person's character flaws. This approach helps in keeping the discussion constructive and focused on resolving the problem rather than escalating the conflict.

After Presenting the Problem, the Initiator Should (1) Not Make