Question 1

Once the team has developed a comfortable climate, the next stage is the performing stage.

Accepted Answer

After developing a comfortable climate, teams typically enter the "norming" stage, where standards are established, before progressing to the "performing" stage where the team operates efficiently towards goals.

Question 2

As a leader of a team, skills on how to manage conflict would be extremely useful in the storming stage of team development.

Accepted Answer

During the storming stage, conflicts may arise between team members, and as a leader, having skills to manage those conflicts would be beneficial in resolving them and moving the team towards the next stage of development.

Question 3

To reach the fourth stage of the four stages of team development labeled by Tuckman, a team must progress through the first three stages of development.

Accepted Answer

The four stages of team development labeled by Tuckman are forming, storming, norming, and performing. In order for a team to reach the performing stage, they must progress through the first three stages.

Question 4

You are involved with a team where members encourage relationship-building roles and team members take responsibility for providing feedback regarding performance. Your team is in the norming stage.

Accepted Answer

In the norming stage, team members start to communicate more effectively, develop social cohesion, and establish their roles and responsibilities within the team. They also begin to provide constructive feedback to one another, which helps to improve team performance. Therefore, the team described in the scenario is in the norming stage.

Question 5

As a team leader, the ability to express certainty about what you want is the single most important requirement for leadership effectiveness.

Accepted Answer

While expressing certainty is an important aspect of leadership, it is not the single most important requirement for leadership effectiveness. Other important qualities include effective communication, delegation, decision-making, empathy, and willingness to learn and adapt.

Question 6

Employee involvement in teams has had a positive impact on productivity, quality, and morale.

Accepted Answer

Studies have shown that employee involvement in teams leads to better communication, more creativity, and higher job satisfaction, which ultimately translates into improved productivity, quality, and morale.

Question 7

The task of the team in the forming stage is to clarify direction.

Accepted Answer

During the forming stage, team members are getting to know each other and establishing ground rules. Clarifying the team's goals and direction is one of the important tasks during this stage.

Question 8

An Everest goal represents an extraordinary achievement.

Accepted Answer

An Everest goal is named after the extraordinary achievement of climbing Mount Everest, which represents a huge accomplishment, and thus a goal that is deemed difficult but achievable. Therefore, the statement "An Everest goal represents an extraordinary achievement" is true.

Question 9

Relationships should be formed during the forming stage of team building.

Accepted Answer

During the forming stage of team building, it is important for team members to get to know each other and form relationships. This sets the foundation for effective communication, collaboration, and trust in later stages.

Question 10

A key objective in the performing stage is continuous improvement.

Accepted Answer

Continuous improvement is a key objective in the performing stage, as the team aims to enhance its performance and deliverables throughout the project. This involves monitoring progress, identifying areas for improvement, and implementing changes to enhance quality, efficiency, and effectiveness.

Question 11

One of the responsibilities of a manager in the norming stage of team development is to help establish expectations.

Accepted Answer

The answer of One of the responsibilities of a manager...

Question 12

In order to ensure tensions and differentiation of roles don't tear your team apart during the storming phase, you implement a process where team members express the group's vision and values to all new hires. This will likely be effective.

Accepted Answer

By sharing the group's vision and values with new hires, team members can establish a common goal and understanding of the team's purpose, which can help reduce tension and promote collaboration during the storming phase.

Question 13

The following behaviors are typically displayed by team members in the performing stage: mutual responsibility and concern for one another; an emphasis on ensuring that each team member is learning and developing; and providing assistance to one another.

Accepted Answer

The performing stage is the stage where team members work together effectively and efficiently towards achieving the team's goals. In this stage, team members show mutual responsibility and concern for one another, focus on learning and development, and provide assistance to one another. Therefore, the statement is true.

Question 14

Your manager remarks to you, "Once the team reaches the performing stage, there are no issues to resolve, no questions to answer."

Accepted Answer

Although the performing stage is characterized by high productivity and minimal conflict, there will still be issues and questions that arise. The team may need to continuously reassess and improve their processes, and there may be individual performance or interpersonal issues that need to be addressed.

Question 15

You wish to place an advertisement for a new salesperson. Using phrases such as "join our highly participative team" will more likely attract the type of person you want, than an ad that simply lists the requirements.

Accepted Answer

Using positive language and emphasizing team participation can help attract candidates who value collaboration and a supportive work environment. A simple list of requirements may be less appealing and may not convey the company culture as effectively.

Question 16

As a new team leader, Vanessa engages in frequent checking (asking questions of team members to determine levels of agreement, obstacles, dissatisfactions, and needs) with her team members. This is likely to result in enhancing her credibility.

Accepted Answer

Engaging in frequent checking with team members can help a new team leader to better understand the team's needs and concerns, which can ultimately enhance their credibility and ability to lead effectively.

Question 17

What you learn in the textbook about teams and teamwork is applicable to employing organizations, but it is not applicable to classroom activities or sports.

Accepted Answer

The statement is false. What you learn in the textbook about teams and teamwork can be applied to a variety of settings, including classroom activities and sports teams. The principles of effective communication, collaboration, and accountability are important for any type of team, whether in a professional or personal setting.

Question 18

You should tell subordinates how to carry out a specific goal because it increases innovation and decreases the potential for suboptimization of resources.

Accepted Answer

Telling subordinates exactly how to carry out a specific goal can limit their creativity and autonomy, potentially reducing innovation and increasing the risk of suboptimization as it discourages them from finding more efficient or effective methods.

Question 19

Groupthink is the ability of a team to bring people together thus increasing the amount of expertise available to solve a problem.

Accepted Answer

Groupthink actually refers to a phenomenon where a group makes irrational or faulty decisions because of a desire for conformity and unanimity. It can inhibit creativity and critical thinking within a group.

Question 20

Two critical aspects of team leadership are developing credibility and influence among team members and establishing a motivating vision and goals for the team.

Accepted Answer

Developing credibility and influence among team members is crucial for effective team leadership. Additionally, establishing a clear and motivating vision and goals for the team helps to align the efforts of team members towards a common purpose. Both of these aspects are essential for successful team leadership.

Quiz 9: Building Effective Teams and Teamwork