Scenario: Conquering International Fulfillment
Jack Damon, a Boston-based entrepreneur, is determined to not make the same mistakes that hindered his former employer. Jack knows that to expand his international sales he must make some changes to how his orders are filled.
-One of Jack's customers is demanding that the order she placed during the busy holiday season be filled within three days. Although this is nearly impossible, Jack should promise to fill the order ________.

Question

Quizplus · Accepted Answer

Although it may be tempting to promise to fill the order as demanded to avoid losing the transaction, it is important to be realistic and not make promises that cannot be kept. Option B allows Jack to prioritize the order and fill it as quickly as possible without committing to an unrealistic timeline. Option C may put undue pressure on the shipping department and could result in errors or quality issues. Option D is not a viable solution as it relies on luck rather than proactive action.