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Identify the Persuasion Objective of the Sales Force

Question 3

Multiple Choice

Identify the persuasion objective of the sales force.


A)  Clearly distinguish attributes of the firm's products or services from those of competitors
B)  Immediate follow-up calls and visits to address unresolved or new concerns
C)  Reassurance of product or service superiority through demonstrable actions
D)  Delivery of the product or service that exceeds customer expectations

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