Service products that are totally intangible:
A) do not involve customer participation in any way.
B) can be transported and stored.
C) are nonperishable.
D) are exchanged directly from producer to user.
Correct Answer:
Verified
Q13: Which of the following explains the reason
Q16: Which of the following is a term
Q17: Off-peak pricing:
A) is used to overcome problems
Q18: Service products are often difficult to identify,since
Q19: Fiona uses her credit card to buy
Q21: In many marketing services,a _ relationship,as opposed
Q22: Which of the following explains the reason
Q23: John loves going to The Petunia for
Q24: The customer perceives the level of service
Q25: Tangibles refer to:
A) perishable goods.
B) the physical evidence of
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