An event management company that specializes in wedding receptions and birthday parties clarifies with clients the services it can actually provide and the number of guests it can handle before taking on an assignment.The company is trying to reduce the communication gap by:
A)setting lofty service standards.
B)forcing its employees to meet the goals.
C)committing to provide more services.
D)trying to match customer expectations.
E)promising only what it can deliver.

Question

Quizplus · Accepted Answer

The company is trying to reduce the communication gap by promising only what it can deliver. This approach helps manage client expectations and ensures that the company can deliver on its promises without overpromising or stretching its resources too thin.

An Event Management Company That Specializes in Wedding Receptions and Birthday