Personal ideas and feelings about a product or brand drive the customers toward or away from a brand or company.

Question

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Personal ideas and feelings play a significant role in influencing customer behavior and their decisions to buy or avoid a product or brand. The perception of a brand or product can be shaped by a customer's past experiences, word-of-mouth recommendations, social media reviews, and marketing efforts. Therefore, it is essential for businesses to invest in building positive associations with their brand and providing excellent customer experiences to retain customers and attract new ones.

Personal Ideas and Feelings About a Product or Brand Drive