According to Gottman (1994),_______ refers to denying responsibility,making excuses,replying with a complaint of one's own,and other self-protective responses,instead of addressing the problem.
A)criticism
B)contempt
C)explosiveness
D)defensiveness

Question

Quizplus · Accepted Answer

Defensiveness is a self-protective response that involves denying responsibility, making excuses, and responding with a complaint of one's own, rather than addressing the problem. This is one of the "Four Horsemen of the Apocalypse" identified by Gottman (1994) as destructive patterns of communication in relationships.

According to Gottman (1994),_______ Refers to Denying Responsibility,making Excuses,replying with a Complaint