A lack of true understanding can often be misread by the nurse as noncompliance.Which of the following statements demonstrate effective questioning methods to assess a patient's understanding?

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Open-ended questions provide the nurse an opportunity to assess actual knowledge gaps rather than assume knowledge by obtaining a "yes" or "no" response.These types of questions also assist the patient and family to tell their story of the illness and communicate their perceptions of the experience.Questions that elicit only a "yes" or "no" response close off communication and do not provide for an interactive teaching-learning session.

A Lack of True Understanding Can Often Be Misread by the Nurse