Jose,a Hispanic man,is employed by the AllWorld Airways as a supervisory flight coordinator on commuter flights.Except for one white woman,all other supervisory flight coordinators are black men.The other supervisory coordinators refer to Jose as "Beaner" and use other racial slurs when referring to him.Jose complained about this to the senior supervisory flight coordinator and threatened to file a claim with the Equal Employment Opportunity Commission (EEOC).What steps would you suggest that AllWorld Airways follow so as to address Jose's concerns and prevent him from filing a claim with the EEOC?
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