"Emotional intelligence" refers,in part,to
A) the ability to keep emotions completely out of your communication at work.
B) the ability to figure out what others are thinking, even before they speak.
C) the ability to relate to the needs of others.
D) knowing how to diagnose and treat emotional problems in one's co-workers.
E) an aptitude for manipulating others' emotions.

Question

Quizplus · Accepted Answer

C)The ability to relate to needs of others is a key part of emotional intelligence,which is widely considered to be a vital characteristic of successful managers and leaders.The more you know about the people you are communicating with,the easier it will be to concentrate on their needs - which will make it easier for them to hear your message,understand it and respond positively.Emotional intelligence helps people communicate better and easier with others and not about removing emotions,figuring out what people are thinking before they speak or treating emotional issues.

"Emotional Intelligence" Refers,in Part,to