When delivering negative news,
A) it is important to look for positive points that will foster a good relationship with your audience.
B) don't waste time trying to emphasize the positive-your audience will see right through it.
C) you should always be positive and upbeat, even if what you say or write sounds insincere at first.
D) being blunt is always best.
E) there is no way around being negative in your wording and tone.

Question

Quizplus · Accepted Answer

A)Sensitive communicators understand the difference between delivering negative news and being negative.Never try to hide negative news,but look for positive points that will foster a good relationship with your audience.Emphasizing positive points and being positive and upbeat are two different things.Not hiding negative news and being blunt are also not the same thing.Your words can carry a certain tone and feeling depending on your word choice.

When Delivering Negative News