Using the term crippled in business communication is an example of
A) the "you" attitude.
B) emphasizing the positive.
C) disability bias.
D) bias-free language.
E) none of the above.

Question

Quizplus · Accepted Answer

C)Never use outdated terminology such as crippled or retarded.Physical,mental,sensory,or emotional impairments should never be mentioned in business messages unless those conditions are directly relevant to the subject.If you must refer to someone's disability,put the person first and the disability second.For example,by saying "employees with physical handicaps" and not "handicapped employees," you focus on the whole person,not the disability.

Using the Term Crippled in Business Communication Is an Example