In business messages,using phrases such as,"We trust that this will resolve the issue"
A) requires care, since it can take away from the writer's credibility.
B) is a good way to show your modesty.
C) displays common courtesy.
D) is acceptable for very formal contexts.
E) is generally ineffective unless a potential sale is involved.

Question

Quizplus · Accepted Answer

A)Audience responses to your messages depend heavily on your credibility - a measure of your believability,based on how reliable you are and how much trust you evoke in others.To build,maintain,or repair your credibility,emphasize your honesty,objectivity,awareness of audience needs,credential,knowledge,expertise,endorsements,performance,and sincerity.However,be careful with phrases containing words such as hope and trust,which can drain the audience's confidence in your message.

In Business Messages,using Phrases Such As,"We Trust That This Will