For years email has been the primary communication medium at your company.However,many of your employees now use IM daily for personal messages,and they've come to you asking your approval to begin using it to communicate with clients and vendors.Your greatest concern is likely to be
A) incompatibility between your company's IM system and those your vendors and clients use.
B) the need for users to learn complicated software.
C) the ability to use it only on expensive, highly specialized devices.
D) the high cost.
E) that employees will begin to write messages that are too long.

Question

Quizplus · Accepted Answer

A)The potential drawbacks of IM include security problems,the need for user authentication,the challenge of logging messages for later review and archiving,incompatibility between competing IM systems,and spim.The benefits of IM include lower cost than phone calls,ability to mimic conversation more closely than email,and availability on a wide range of devices and systems.IM is easy to learn and use.Because IM mimics conversation,employees are unlikely to write messages that are too long.

For Years Email Has Been the Primary Communication Medium at Your