Question 1

The United Kingdom issued a new recruitment publication for the nation's Fire Service. The publication lists all of the qualifications needed to become a fire fighter. This recruitment pamphlet is actually a(n) ____.

Accepted Answer

A job specification is a written summary of the qualifications needed to perform a particular job.

Question 2

Estimates of from 2 percent to 20 percent of a taxicab company's driver workforce could result as new federal regulations requiring that all drivers be fingerprinted and the drivers checked to see if they have a criminal record. This new ____ will cause a worsening problem for the already over-extended employer.

Accepted Answer

Background checks are procedures used to verify the truthfulness and accuracy of information that applicants provide about themselves and to uncover negative, job-related background information not provided by applicants.

Question 3

"References Etc" will pose as a prospective employer, call a prior employer on an employee's behalf, and find out what the former employer is saying. If the prior employer provides unsubstantiated negative information, then the job applicant ____.

Accepted Answer

If the prior employer provides unsubstantiated negative information, the job applicant can sue for defamation. This is not a situation where the employee should choose not to use the employer as a reference, as they may still provide negative information even if not contacted directly. The employee should not lie on the job application form, and hiring an HR expert to check their résumé may not be necessary or affordable for all job seekers.

Question 4

A study in the construction industry found that when equipment is stolen from building sites, workers are the culprits 82 percent of the time. If background checks reduced employee thievery over a period of time and throughout the industry, then this selection process would be ____.

Accepted Answer

Validation would determine how well the background check predicted actual job performance.

Question 5

____ is the process of gathering information about job applicants to decide who should be offered a job.

Accepted Answer

Selection is the process of gathering information about job applicants to make a decision about who should be offered a job. It involves various methods such as interviews, tests, and reference checks to assess the suitability of candidates for the job.

Question 6

The first selection device most job applicants encounter when they seek a job are ____.

Accepted Answer

The majority of job applications begin with filling out an application form and submitting a résumé.

Question 7

Which of the following statements about Internet recruiting is true?

Accepted Answer

Companies can generate nine times as many applicants using the Internet. The norm is to receive hundreds of unqualified applicants. That is one of the primary drawbacks of Internet recruiting.

Question 8

____ are procedures used to verify the truthfulness and accuracy of information that applicants provide about themselves and to uncover negative, job-related background information not provided by applicants.

Accepted Answer

Background checks are specifically designed to uncover negative, job-related background information not provided by applicants and verify the truthfulness and accuracy of information that applicants have provided about themselves. Other options such as integrity checks, recruitment evaluation procedures, biographical data assessments, and validation tests may touch upon some aspects of background checks, but none are as focused on this specific purpose as background checks.

Question 9

Which of the following types of information would typically be collected as part of a job analysis?

Accepted Answer

All of these types of information are typically collected during a job analysis. Work activities are important to understand the tasks and responsibilities involved in the job. Tools and equipment used are important to know to ensure that employees have the necessary resources to perform the job. Knowledge, skills, and abilities needed to do the job are important to identify the qualifications and requirements for the position. Job context, such as the physical and social environment, is important to consider for factors that may affect job performance.

Question 10

Two of the most important results of a job analysis are ____.

Accepted Answer

The two most important results of a job analysis are job descriptions, which specify the duties and responsibilities of a particular job, and job specifications, which outline the necessary qualifications, skills, and abilities required to perform the job effectively. These two pieces of information are critical for recruiting and selecting the right candidates.

Question 11

Which of the following is an internal recruiting method?

Accepted Answer

Internal recruiting is the process of developing a pool of qualified job applicants from people who already work in the company.

Question 12

____ help companies meet the legal requirement that their human resource decisions be job-related.

Accepted Answer

Job analyses, job specifications, and job descriptions are all tools commonly used in the process of ensuring that human resource decisions are job-related. These tools help to identify the key duties and responsibilities of a particular position, as well as the knowledge, skills, and abilities necessary to perform those duties effectively. By using this information to guide recruitment, selection, training, and performance management decisions, companies can help ensure that their workforce is well-suited to their organizational needs and goals.

Question 13

A study in the construction industry found that when equipment is stolen from building sites, workers are the culprits 82 percent of the time. Which type of selection information would employers in the construction industry receive the greatest benefit from if their goal is to stop employee theft?

Accepted Answer

Background checks could be used to uncover negative, job-related information about an applicant.

Question 14

Which of the following is an external recruiting method?

Accepted Answer

External recruiting is the process of developing a pool of qualified applicants from outside the company.

Question 15

In order to be considered ____, recruitment, selection, training, performance appraisals, and employee separations must be valid and be directly related to the important aspects of the job and identified by a careful job analysis.

Accepted Answer

The question is asking for a term that is related to ensuring that various HR processes are related to the important aspects of the job, identified through job analysis. The term is "job-related," so option E is the best fit. A, B, C, and D are incorrect as they do not address this specific requirement.

Question 16

Which of the following is an internal recruiting method?

Accepted Answer

Internal recruiting is the process of developing a pool of qualified job applicants from people who already work in the company.

Question 17

Which of the following statements about job validation tests is true?

Accepted Answer

Both selection processes and procedures should be evaluated. A test is said to be reliable when it produces the same results every time it is used. A needs assessment identifies what training prospective employees need.

Question 18

Before beginning to recruit, organizations must ____.

Accepted Answer

Before beginning to recruit, organizations must conduct a job analysis to determine the specific tasks, responsibilities, and qualifications required for the position. This analysis will inform the creation of a job description and job specification, which will guide the recruitment process. Advertising for job candidates and matching salaries to industry averages are important aspects of recruitment, but they come after the initial analysis and documentation of the position.

Question 19

Which of the following statements about résumés and job application forms is true?

Accepted Answer

Résumés and job application forms provide the employer with basically the same information for each candidate. Information on résumés can be verified by managers and needs to be because résumés often contain untruthful information. There is no international agreement about what should be gathered on application forms.

Question 20

Which of the following is a legal problem employers may encounter in seeking, providing, or using employment references as part of the selection process?

Accepted Answer

Employers may face defamation lawsuits if they provide inaccurate or misleading information in employment references.

Quiz 11: Managing Human Resource Systems

The United Kingdom issued a new recruitment publication for the nation's Fire Service. The publication lists all of the qualifications needed to become a fire fighter. This recruitment pamphlet is actually a(n) ____.

"References Etc" will pose as a prospective employer, call a prior employer on an employee's behalf, and find out what the former employer is saying. If the prior employer provides unsubstantiated negative information, then the job applicant ____.

A study in the construction industry found that when equipment is stolen from building sites, workers are the culprits 82 percent of the time. If background checks reduced employee thievery over a period of time and throughout the industry, then this selection process would be ____.

____ is the process of gathering information about job applicants to decide who should be offered a job.

The first selection device most job applicants encounter when they seek a job are ____.

Which of the following statements about Internet recruiting is true?

____ are procedures used to verify the truthfulness and accuracy of information that applicants provide about themselves and to uncover negative, job-related background information not provided by applicants.

Which of the following types of information would typically be collected as part of a job analysis?

Two of the most important results of a job analysis are ____.

Which of the following is an internal recruiting method?

____ help companies meet the legal requirement that their human resource decisions be job-related.

A study in the construction industry found that when equipment is stolen from building sites, workers are the culprits 82 percent of the time. Which type of selection information would employers in the construction industry receive the greatest benefit from if their goal is to stop employee theft?

Which of the following is an external recruiting method?

In order to be considered ____, recruitment, selection, training, performance appraisals, and employee separations must be valid and be directly related to the important aspects of the job and identified by a careful job analysis.

Which of the following is an internal recruiting method?

Which of the following statements about job validation tests is true?

Before beginning to recruit, organizations must ____.

Which of the following statements about résumés and job application forms is true?

Which of the following is a legal problem employers may encounter in seeking, providing, or using employment references as part of the selection process?