_____is a control method that encourages managers to look beyond traditional measures to evaluate four different perspectives on company performance.
A) Optimization
B) Customer churn
C) Balanced scorecard
D) Customer defection
E) Financial ratio analysis

Question

Quizplus · Accepted Answer

The balanced scorecard is a control method that encourages managers to evaluate four different perspectives, including financial, customer, internal processes, and learning and growth perspectives. It encourages a more holistic approach to measuring company performance beyond just traditional financial measures.

_____Is a Control Method That Encourages Managers to Look Beyond