Which of the following statements about the Balanced Scorecard approach to control is true?
A) The customer perspective is the most important in the control process.
B) The company's analysis of its controllable environment is most important to the company's success.
C) The innovation and learning perspective is the most important in the control process.
D) The company's analysis of its noncontrollable environment is most important to the company's success.
E) All of the perspectives examined by the Balanced Scorecard approach are of equal importance to a company's success.

Question

Quizplus · Accepted Answer

The Balanced Scorecard approach is based on the belief that a company's success should be measured beyond traditional financial measures. Therefore, all four perspectives (financial, customer, internal processes, and innovation and learning) are deemed equally important to a company's success.

Which of the Following Statements About the Balanced Scorecard Approach