Klivinich is a manufacturer of oral hygiene products. In addition to manufacturing and selling oral hygiene products, Klivinich also focuses on educating its customers on oral hygiene and dental problems. All its employees are trained to answer questions and help customers with oral hygiene and dental problems. This has helped Klivinich _____.

Question

Quizplus · Accepted Answer

By focusing on educating its customers, Klivinich has developed a competitive advantage over other manufacturers of oral hygiene products. This has likely led to increased customer loyalty and brand recognition. It does not necessarily help with producing low-cost products, procuring rare resources, or forming strategic alliances.

Klivinich Is a Manufacturer of Oral Hygiene Products