Phillip owns a large real estate firm. He imparts training to the managers of the firm to effectively manage its multiethnic workforce. He places emphasis on being flexible and being able to negotiate and solve problems. The managers are given training on conflict resolution as well. In the given scenario, Phillip uses _____.

Question

Quizplus · Accepted Answer

Phillip is using skills-based diversity training by imparting training to the managers on how to effectively manage a multiethnic workforce by being flexible, negotiating, and solving problems along with conflict resolution. This type of training focuses on developing specific skills and techniques to address diversity-related issues in the workplace.

Phillip Owns a Large Real Estate Firm