A local logistics company recently installed global positioning system (GPS) tracking devices in all its telephone sets to ensure that employees were making only service calls and not personal calls. This is an example of _____.
A) normative control
B) bureaucratic control
C) concertive control
D) objective control

Question

Quizplus · Accepted Answer

Objective control involves using observable measures, such as GPS tracking, to monitor and regulate employee behavior.

A Local Logistics Company Recently Installed Global Positioning System (GPS)