Goldie is a manager in a company that manufactures wrought iron furniture. She calculates the daily productivity by determining the amount of iron required to produce a piece of furniture. In this scenario, Goldie focuses on _____.
A) partial productivity
B) internal service quality
C) multifactor productivity
D) service recovery

Question

Quizplus · Accepted Answer

Goldie is focusing on partial productivity, which is a measure of productivity that considers the output or input of a single factor of production. In this case, the factor being considered is the amount of iron required to produce a piece of furniture. Internal service quality, multifactor productivity, and service recovery are not relevant in this scenario.

Goldie Is a Manager in a Company That Manufactures Wrought