_____ refers to the fact that consumers feel uneasy about buying things that others have previously touched.
A) Emotional labor
B) Product differentiation
C) Emotional dissonance
D) Product contamination

Question

Quizplus · Accepted Answer

Product contamination refers to the fear or unease that consumers feel about purchasing products that have been touched, opened, or used by others. This can be a concern with items such as food, cosmetics, and clothing. Companies often take steps to reassure consumers, such as using tamper-evident packaging or offering free samples or testers.

_____ Refers to the Fact That Consumers Feel Uneasy About