The way a consumer judges the outcomes of an exchange is known as _____.
A) retributive fairness
B) procedural fairness
C) restorative fairness
D) distributive fairness

Question

Quizplus · Accepted Answer

Distributive fairness refers to how a consumer evaluates the fairness of the outcomes or rewards received in an exchange. It is typically based on the perceived equity or equality of the distribution of benefits and costs between the consumer and the other party involved in the exchange. Retributive fairness refers to the perceived justice of punishing those who violate norms or rules, procedural fairness refers to the perceived justice of the procedures or processes used to make decisions or resolve disputes, and restorative fairness refers to the perceived justice of repairing harm or restoring relationships in the aftermath of a conflict or injustice.

The Way a Consumer Judges the Outcomes of an Exchange