Retaliatory revenge is when a consumer yells insults and makes a public scene in an effort to harm the business.

Question

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Retaliatory revenge typically involves actions taken by consumers to harm a business in response to perceived mistreatment, but it can encompass a range of behaviors beyond just yelling insults and making a public scene, including negative word-of-mouth, social media complaints, or formal complaints to consumer protection agencies.

Retaliatory Revenge Is When a Consumer Yells Insults and Makes