Which of the following is a process negotiators use when they find it difficult to steer the interaction?
A) dispositional attribution
B) the halo effect
C) emotional punctuation
D) the propinquity effect

Question

Quizplus · Accepted Answer

Emotional punctuation is a process negotiators use when they find it difficult to steer the interaction. It involves interrupting the current course of the negotiation by bringing up an emotional issue or expressing strong feelings to change the direction of the conversation.

Which of the Following Is a Process Negotiators Use When