Though he is an expert in his field,a negotiator does not make use of an important lesson from his previous experience and ultimately repeats a mistake he once made.What can this be attributed to?
A) the zeigarnik effect
B) conditionalized knowledge
C) inert knowledge
D) the recency effect

Question

Quizplus · Accepted Answer

Inert knowledge refers to knowledge that is not activated or applied in a relevant context. In this case, the negotiator may have the knowledge of the previous mistake, but it is not activated in the negotiation context, leading to the repetition of the mistake. The other options are not relevant to this situation. The Zeigarnik effect refers to the tendency to remember unfinished tasks better than finished tasks, the conditionalized knowledge refers to the knowledge that is only applicable in specific situations, and the recency effect refers to the tendency to remember the most recent information better than earlier information.

Though He Is an Expert in His Field,a Negotiator Does