Shoplifting is a consumer problem behavior if it is not a medically diagnosed condition called kleptomania.

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Quizplus · Accepted Answer

Shoplifting is a deliberate act of stealing that is not associated with any medical condition. Therefore, it is considered a consumer problem behavior. However, in the case of kleptomania, individuals may have an impulse control disorder that causes them to steal repeatedly without any motive or personal gain. Therefore, kleptomania would not be categorized as a consumer problem behavior.

Shoplifting Is a Consumer Problem Behavior If It Is Not