Question 1

The exchange of information function of communication is best illustrated by ________________.

Accepted Answer

The act of providing directions to the doctor's office is purely an exchange of information, as there is no emotional content or persuasion involved.

Question 2

Emoticons are textual images that symbolize all but the sender's _____________.

Accepted Answer

Emoticons are used to convey mood, emotion, and facial expressions, but not the sender's location.

Question 3

The fact that many people will talk openly with perfect strangers while on an airplane or a bus suggests that _________________.

Accepted Answer

People often talk to strangers in such settings to fulfill their social needs, as humans are inherently social beings who seek interaction and connection with others.

Question 4

At dinner, you ask your father's advice on whether you should take an economics class or a political science class to meet a requirement. The next day when you see your father, you say "I decided on economics." Your dad says, "Good choice son. I can tell you've thought about what we discussed." His response indicates that he is considering ____

Accepted Answer

The answer of At dinner, you ask your father's advice...

Question 5

Interpersonal communication is _________________.

Accepted Answer

Interpersonal communication refers to communication that happens between two people who have a relationship with one another, such as friends, family members, or colleagues. It is not limited to romantic relationships and does not necessarily have to be emotional, although emotions can certainly be involved. Therefore, option A is the best choice.

Question 6

A mother tells her child to go clean his room. He does this, although he mumbles something under his breath and makes a face to let her know that he's not happy about it. This is an example of ____

Accepted Answer

The child's mumbling and facial expression are examples of feedback, or a response to a message.

Question 7

Which of these is an example of communication apprehension?

Accepted Answer

Communication apprehension refers to the anxiety or fear that people experience when they are communicating with others. Ashley getting nervous before her presentation at work is a clear example of communication apprehension. The other options do not necessarily relate to anxiety or fear in communication situations.

Question 8

You are at a scary movies and shout "Oh no!" when you see a particularly scary sequence. Your response is an example of a

Accepted Answer

Shouting "Oh no!" in response to a scary scene in a movie is a spontaneous expression. It is an immediate, unscripted and intuitive reaction to the situation.

Question 9

The cashier at the store greets you by saying, "How are you doing today?" Even though you're having a bad day, you say, "I'm fine, thank you." Your response is an example of a ____

Accepted Answer

The response given by the person is a scripted message which is preplanned and socially accepted in the given situation. It is a standard response given by people in response to the greeting.

Question 10

What three things can help improve your communication competence?

Accepted Answer

Motivation is necessary for the willingness to communicate, knowledge is necessary for understanding the communication process and skills are necessary for effective communication.

Question 11

Four students on a college campus decide to start a club that focuses on volunteering. They establish the organization, promote it, and plan events together. All of these activities involve communication. What kind of communication best describes what these four students are doing?

Accepted Answer

The activities described involve communication between a small, cohesive group of four people who have a common goal. This type of communication is known as small group communication.

Question 12

You approach your friend Tom to ask him about how he feels about his classes this fall. Tom is busy watching a squirrel outside the window and doesn't hear anything you've just said. The communication is being affected by ____

Accepted Answer

External noise refers to any physical sound that interferes with communication, such as the distraction of a squirrel outside the window in this scenario.

Question 13

Sarah and Stephen are meeting to talk about their class project, but Stephen is distracted because he is worried about an exam in another class. He asks Sarah to repeat herself several times. This conversation is most strongly influenced by ____

Accepted Answer

Stephen's internal distraction is causing him to have difficulty processing the information Sarah is giving him, which is an example of internal noise. Physical context (A) and physical noise (B) refer to external factors that could affect communication, such as loud background sounds or poor lighting, but these are not relevant in this scenario. Semantic noise (D) refers to misinterpretation of language due to language barriers or differences in meaning, but there is no indication of this in the scenario.

Question 14

Which of these is an example of a symbol used in communication?

Accepted Answer

All of these are examples of symbols. A symbol is anything that represents an idea, concept, or object beyond its literal meaning. Words are symbols that represent ideas, hand gestures can symbolize different meanings, and silence can symbolize agreement, disagreement or simply indicate that someone is listening.

Question 15

Thinking a "person who is very careful about spending money" when someone describes a person as "thrifty" represents a process called ___________.

Accepted Answer

Decoding is the process of interpreting or understanding the meaning of a message or communication. In this scenario, the listener is decoding the message and understanding the meaning of "thrifty" as being very careful about spending money.

Question 16

As Jones tells about his trip to the Grand Canyon, he notices Janet and Mark rolling their eyes. The information Jones is receiving is known as _________________.

Accepted Answer

Feedback is the information received by the sender about the receiver's reaction to the message, such as Janet and Mark rolling their eyes in response to Jones's story.

Question 17

If you can't pay attention because the words of a song are stuck in your head, you are experiencing ______________.

Accepted Answer

Internal noise refers to distractions or thoughts within a person's own mind that can interfere with their ability to focus on a message. Having a song stuck in your head would be an example of internal noise.

Question 18

The route used to transmit message is known as __________________.

Accepted Answer

The route used to transmit a message is known as a channel. Therefore, the correct answer is E. Encoding, decoding, feedback, and noise are all part of the communication process but are not specific to the transmission route.

Question 19

You completely forgot about a paper you were supposed to write for class. You've never been in that situation before, but you want to explain the situation to your instructor, so you think about what you want to say before going to her office. This kind of message is called a ____

Accepted Answer

A constructed message is one that is carefully thought out and planned before being communicated, which is what you are doing by thinking about what to say to your instructor.

Question 20

The process of putting our thoughts into words and nonverbal behaviors is called _______________.

Accepted Answer

Encoding is the process of translating our thoughts and ideas into words and nonverbal behaviors that others can understand. Decoding is the process of interpreting and making sense of the messages we receive from others. Feedback is the response or reaction we receive from others after sending a message. Semantics refers to the meanings of words and how we use them in language.

Quiz 1: Communication Perspectives